Customer Reviews

Patty ★★★★★
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5/1=5.0

Great service! Technicians arrived on time, were very professional, did all I asked, and did a terrific job. I especially appreciated that the agreed upon coupon price was such a good value and there was no "up-selling" like some other carpet cleaning companies do. I asked for extra business cards so I can tell my friends and neighbors about Heaven's Best and will definitely use their carpet cleaning services again. Thanks Tim and Isaac!

Veronica ★★★★★
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10/2=5.0

They did an amazing job! I loved it!

Cassidy ★★★★★
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15/3=5.0

I was very pleased with the quality and timeliness of your service, your demeanor and your commitment to excellence.

Jeannie ★★★★★
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20/4=5.0

THIS HAS TO BE THE BEST CARPET CLEANING IN NEVADA. WE HAD DARNELL AND NICK CLEAN OURS. REALLY NICE GUYS AND DID SUCH A GOOD JOB. THANKS FOR A GOOD JOB WELL DONE.

Shirley ★★★★★
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25/5=5.0

Just a note to let you know how pleased we are with our clean carpet...the guys really really did a great job on our old/cheap/dirty carpet. Your guys are very personable which truly makes a difference. We will be calling again when our carpet gets filthy again! Thanks also for a reasonable price.

Melanie ★★★★★
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30/6=5.0

Not only fast but showed up in a days notice. Very polite friendly & professional & called to confirm as well to offer opportunity to move up appointment for my convenience. The job was tough with lots of staining & damage to carpets I did not think the rugs would be restored to a decent condition at all. Not only did the cleaning remove the problem areas and extract the odor completely. But made the rugs look like new almost. Especially in my sons room with light aqua carpet that had grease oil paint etc everywhere. The carpet looked and smelled beautiful. The fresh orange scented solution worked miracles and restored my rugs and home to pleasant again! Thank you Darnell. Great job. I'm going to have them do my other rooms and continue to use them as well as recommend them highly!!

Lindsay ★★★★★
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35/7=5.0

We have a light colored ottoman upholstered in a textured basketweave fabric that had a large coffee spill on it. I tried to clean it myself with Dawn and then with vinegar and it would not budge. I called and spoke with Darnell who has very knowledgeable and polite, he said he had a specific coffee stain removal solution and he said if he couldn't get it out he would not charge me. He showed up on time, carried the ottoman outside, got straight to work and the stain came out perfectly!!! Would definitely use again. He is a great guy!

Amos ★★★★★
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40/8=5.0

Heaven's Best did a very good job! Their reps were good. They were able to remove all the wine stains!

Jim ★★★★★
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45/9=5.0

Excellent service! Our carpet looks great! Thanks Tim for a job well done. Great Customer Service and reasonable prices. Thanks Darnell for the quick appointment. We will definitely be a repeat customer.

Esther ★★★★★
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50/10=5.0

"Always on time, always friendly, always quick and good!"

Yeimin ★★★★★
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55/11=5.0

Darnell did an amazing job!! I came home and found that all of the stains on my carpeting were gone, and the house smelled really clean. I would definitely use Heaven's Best Carpet Cleaning. They were professional, efficient, and Darnell really seemed to enjoy his job. Thanks Darnell!!!

Hollie ★★★★★
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60/12=5.0

They did a great job! I will call you in the future.

Esther ★★★★★
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65/13=5.0

Always on time, always friendly, always quick and good!

Jeff ★★★★★
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70/14=5.0

Amazing results, the tile in our office looks brand new.

Jim ★★★★★
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75/15=5.0

Excellent service! Our carpet looks great! Thanks Tim for a job well done. Great Customer Service and reasonable prices. Thanks Darnell for the quick appointment. We will definitely be a repeat customer.

Crystal ★★★★★
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80/16=5.0

Excellent Service! Very quick and helpful.

Loleta ★★★★★
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85/17=5.0

St. Charles and Isaac called ahead and arrived on time. They were friendly and courteous and not distracted by our barking puppy. We have our carpets cleaned twice per year. This is our second year having my carpets done by this company...as always our carpets look great! See you again in six months.

Jo-Jean ★★★★★
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90/18=5.0

Darnell brought Michael and Laprez out to Nellis AFB to clean the carpet, tile, loveseat, and dining chairs in our "new to us" RV. They arrived at the scheduled time and were very professional and courteous. Although the carpet and loveseat were not dry within the one hour (finally dry by morning), everything is very clean. I have allergies to scented products and they were able to clean without the added scents. The price and quality of the work done was very good. I would recommend your service to others. Thanks!

Dana ★★★★★
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95/19=5.0

Wow! I have had some not great experiences with carpet cleaners in the past. When Bill told me that the carpets were not going to be soaked and would be dry in an hour and cleaner than ever it was a little hard to believe. That is exactly what happened. The 15 year old carpets in my rental home are clean, fresh and were dry in a little over an hour. The technicians were clean, respectful and made sure that I was happy. And the price was great too!

Kathy ★★★★★
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100/20=5.0

Very pleasant people. Very good Job. Very Responsible.

Helen ★★★★★
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105/21=5.0

Manager, Darnell, was very helpful with my problem. He accommodated me for two separate days due to my husband's medical condition. Michael and Adolpho came before the time and within one hour they had finished most of the carpet cleaning. Jim and Roger came the next day to complete the cleaning. They all called before arriving to confirm the time. Everyone was professional, friendly and efficient. Yes, I would highly recommend Heaven's Best to anyone.

Kevin ★★★★★
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110/22=5.0

Shawn came out and was upfront and honest about getting out red ink that my dogs got into and tracked all over our carpet in the master bedroom. He was successful in getting it out completely. My wife and I couldn't be happier with the service we received with Heaven's Best!! Great work Shawn!!!

Clint ★★★★★
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115/23=5.0

I was renting and had to get the carpets professionally cleaned upon leaving. The two workers worked hard and fast and surprisingly got up stains that previous cleaners could not fix. The way they do it is great too because the carpet isn't soaked for hours/days after they were done. Will definitely use them again.

Rogelio ★★★★★
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120/24=5.0

They did an awesome job! "5 star" Merry Christmas!

Arnaud ★★★★★
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125/25=5.0

Heaven's Best did a beautiful job! My wife and I are delighted with the work

Sipou ★★★★★
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130/26=5.0

Employees were very friendly. Job looks beautiful! Will recommend to others.

James ★★★★★
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135/27=5.0

They were extremely friendly and professional. Pleasure to work with.

Gary ★★★★★
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140/28=5.0

I really liked the fact they were timely and attempted to work within my schedule. I thought their work was very good and the explained their approach and were reasonable in price. Would highly recommend to others.

Patricia ★★★★★
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145/29=5.0

Wonderful job done today, 3/7 on Golden Bay. The guys really went the extra mile to get good results on a difficult job. I really appreciate their efforts.

Daren ★★★★★
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150/30=5.0

Did an excellent job!

Brandon ★★★★★
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155/31=5.0

They were prompt and did a very good job!

Jason ★★★★★
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160/32=5.0

I never write reviews... However these guys were amazing! They were very thorough, on time and kind! I was surprised on what a great job they did! I have to recommend them. Don't waist your time, give them a call!

Ellen ★★★★★
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165/33=5.0

They dried quickly and still look great a month later, even though we have two dogs who love the carpeted floors in the winter time.

Dominique ★★★★★
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170/34=5.0

They were on time, friendly and did great work!

Donna ★★★★★
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175/35=5.0

The service was great! Will again! Thank you.

Kimberly ★★★★★
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180/36=5.0

Called last minute and was booked the same day (3 hrs to be exact), Darnell was able to give me a quote over the phone which was a time saver, and he stuck to his word on the price. The crew (Christian, Tim, and Darnell) steamed cleaned my whole house and did my tile and grout in under 3 hrs. Very quick and very professional! Definitely recommend this company to everyone!

Justin ★★★★★
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185/37=5.0

Perfect job! Friendly, excellent!

Emily ★★★★★
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190/38=5.0

I have had my carpets cleaned in the Summerlin area 3-4 times over the last few years. No one has come close to the professionalism or quality as Heaven's Best. I highly recommend this service.

Dana ★★★★★
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195/39=5.0

I never used Service Magic before and I am certainly thankful that I did. I had a problem on Wednesday, and now by Friday morning it has been solved to my great satisfaction. I enthusiastically endorse the work performed by Heaven's Best in virtually all the areas noted. I am glad that Service Magic and Heaven's Best are providing such valuable services for clients.

Joe ★★★★★
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200/40=5.0

Darnell is probably the main reason why this business does well. He was extremely nice and knowledgeable with the service. Not only were they on time, they were early to the appointment.. When does that ever happen?? They came in, got the job done, and left. Just the way I wanted.

Heather ★★★★★
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205/41=5.0

WOW! Recently purchased a home that was mainly tile. The grout was supposed to be beige but was almost black in a fair number of places. The tile was so dirty that you could see the outline of a rug. Darnell came in and told me that they could restore the tile and grout to it's original state. Darnell and his crew came in and spent the entire day making sure that every area was perfect. I am so impressed with the quality. The tile looks beautiful! !!! They also recleaned carpets that were not done well from a different company. Heaven's Best has a permanent client and I would happily recommend them to anyone.

Carol ★★★★★
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210/42=5.0

Very professional, fast service and competitively priced. Would recommend them highly.

Vicki B ★★★★★
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215/43=5.0

I just used Heaven's Best Carpet Cleaning for my carpet and an area rug. They were very professional and friendly. My carpet and rug look beautiful. They are coming back next week to clean my tile and grout! I highly recommend this company.

Rosetta L ★★★★★
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220/44=5.0

I reside in an apartment and after having my carpets cleaned twice by the company which my is used my by complex, I did some research and decided to try Heaven's Best Carpet Cleaning. My carpets were ridiculously filthy due to a roommate who worked in oil and dirt and didn't always remove his boots when coming in from work. There were stains that I just knew would not come out, but I could not have been more wrong. The lead tech Darnell was very thorough, courteous and professional. He and his assistant did an OUTSTANDING job....I am now able to walk barefoot on my carpets (and I have not been able to do that since I first moved in back in May, 2013!) My home is much more cleaner and brighter because my carpets look amazing, the citrus solution that Darnell used has my home smelling wonderful, they feel HEAVEN-LY, and I'm no longer embarrassed to invite friends over.

Katie ★★★★★
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225/45=5.0

If I could give more than 5 stars, I would! First off, they were fast with a response. I sent an email requesting service at 11pm at night, and had a response at 7 am the very next morning. I needed fast service, as my home is on the market and I had an open house coming up quick. Darnell was at my house at 2pm that day. Unfortunately, due to a miscommunication on my part, I was not. Darnell came back to my house at 5pm to fit in my cleaning. He was extremely professional, friendly, and my carpets looked brand new when he was done! I ended up having a house showing as he was finishing up, and he waited for them to complete their tour before leaving so that I wouldn't have to interrupt it to grab my wallet and handle payment. If we were staying in town, Heavens Best, and Darnell specifically would be my go to every time I needed a carpet cleaning--although based on the quality of work, this house won't need it for a long, long time.

Josh ★★★★★
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230/46=5.0

Happy Saturday! I cringed at the fact of spending my one day off waiting for our carpets to be cleaned! UNTIL I met Darnell & Harry! Best team ever! Both came in, introduced themselves & were so incredible. I could not have been more surprised at the magic they created in cleaning our carpets! I will never use any one other than Heavens Best! Great Job & Thank You!

Overall Score: 5.0
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